Warm Staff Treatment: Cut the pretentious smile and special attention accorded to occupants of most expensive rooms. A good hotel exudes warmth of staff, not because they’re paid to be hospitable, but because guests are treated the way they should be, from little things like offering things they anticipate you will need and not because you asked for them.
Honest Information: Hotel staff are among the most well-versed of local information. Less-known tourist traps tourists should avoid, insider information on best places to go (best places to view the sunset, best places to propose to a girlfriend, and so on). In an age where restaurants and local tour companies could bribe front-desk staff into including them in the itinerary, tourists appreciate honest piece of information.
Guests feel at home: Wouldn’t it be nice if you’re staying in a hotel as though it was your home? When you wake up and shower, your breakfast is ready, complete with complementary morning paper, shoe shined and smile from the (housekeeper) Many hotels claim of (home away from home) but do not practice it in reality. Those who do, unfortunately, are going to charge a fortune for such experience. Indeed, there’s no place like home.